Privacy Policy

STREAMWORKS PLUMBING AND BACKFLOW Website Privacy Policy Privacy Policy

Last updated: 31 July 2026 Streamworks Plumbing and Backflow PTY LTD (“Streamworks”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information in connection with our website.

 

We have written it in plain language and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) issued by the Office of the Australian Information Commissioner (OAIC), which we follow as a matter of good practice regardless of whether our business meets the small business threshold under the Act. 

 

1. No Personal Information Is Collected Through This Website Our website is designed to provide information about our plumbing and backflow prevention services only. It does not collect, store, use or disclose any personal information from visitors. In particular, our website:

 

• Does not use cookies, tracking pixels, analytics scripts or similar technologies. • Does not use retargeting, advertising networks or behavioural tracking of any kind.

 

• Does not contain contact forms, quote request forms, newsletter sign-ups or chat widgets that capture your details.

 

• Does not collect names, email addresses, phone numbers or any other contact information.

 

• Does not conduct email marketing, SMS marketing or any other direct marketing activity through the website.

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• Does not use automated decision-making or profiling of any kind. If you wish to contact Streamworks Plumbing and Backflow — for example, to request a quote or book a service — you will need to do so directly by phone or email using the details listed on our website. Any personal information you provide to us in that way is handled separately from the website itself and in accordance with our general obligations under the Privacy Act 1988 (Cth), including being used only for the purpose of responding to your enquiry, arranging or delivering services, and any related administrative or legal purpose, and not being sold, traded or disclosed to third parties for marketing purposes.

 

2. Standard Web Hosting and Security Logs Like virtually all websites, our hosting provider may automatically record limited technical information for security, network administration and fault-diagnosis purposes — for example, IP address, browser type, date and time of access, and pages requested. This information is generated and held at the hosting infrastructure level, is not accessed or used by Streamworks for any tracking, profiling or marketing purpose, is not linked to any identifiable individual by us, and is not shared with third parties by Streamworks. This is standard technical logging rather than the collection of personal information by our business.

 

3. Cookies Our website does not set or use cookies of any kind, including for analytics, advertising, functionality or preference purposes. If this changes in the future, this Policy will be updated and, where required by law, your consent will be obtained before any cookies are set.

 

4. No Sharing or Disclosure of Data Because our website does not collect personal information, we have nothing to share, sell, rent or disclose to any third party, including marketers, data brokers, analytics providers or advertising networks. We do not disclose any information overseas through this website.

 

5. Links to Other Websites Our website may contain links to third-party websites (for example, industry bodies, suppliers or social media platforms). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any third-party website you visit.

 

6. Children's Privacy Our website is directed at adult consumers seeking plumbing and backflow prevention services and does not knowingly collect personal information from children.

 

7. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes to our website, our business, or Australian privacy law (including any changes arising from reforms to the Privacy Act 1988 (Cth)). The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy periodically.

 

8. Your Rights and How to Contact Us Even though our website does not collect personal information, if you have any questions about this Policy, or about how Streamworks Plumbing and Backflow handles personal information provided to us directly (for example, by phone or email when arranging a quote or service), you can contact us at: Streamworks Plumbing and Backflow Email: admin@streamworksplumbing.com.au +61 427 899 620— PO Box 132 Ormeau 4208,  ABN 41 635 157 416.

Complaints If you believe your privacy has been breached in connection with your dealings with Streamworks Plumbing and Backflow, you may contact us using the details above to raise a complaint. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992. This Privacy Policy relates solely to the Streamworks Plumbing and Backflow website. It is provided as general information and does not constitute legal advice. Streamworks recommends periodic legal review, particularly in light of ongoing Privacy Act reform in Australia.